01Status
Taxi providers are independent businesses using Yango as a technology platform.
02Legal Compliance
Maintain all taxi/passenger-transport licences, permits, registration, insurance and approvals.
03Driver Verification
Each driver must be properly authorised and use only an approved vehicle/account.
04Pricing
Use the Yango pricing model or approved provider-selected price where enabled; no undisclosed fare.
05Commission/Subscription
Provider may select an available Yango commercial package, subject to the provider agreement.
06Payment
Cash is paid to the taxi provider; online payments may be processed through Yango/payment providers. Provider settles Yango amounts due.
07Safety
Drivers must follow road laws and treat passengers respectfully.
08Cancellation
Repeated cancellations may result in warning, restriction or suspension.
09Complaints
Provider must cooperate with complaints, accidents, safety investigations and lawful authority requests.