Legal
How Yango, operated by JKM Global (Pvt) Ltd, collects, uses and protects the personal data of Yango Partners and passengers who use the platform.
Last updated: [DATE PLACEHOLDER]
FINAL DRAFT — for Sri Lankan attorney-at-law review before publication. Effective date: [Insert launch/effective date]. Check this Notice against the Personal Data Protection Act No. 9 of 2022, amendments, regulations and current DPA requirements before it goes live.
JKM Global (Pvt) Ltd operates Yango and is responsible for platform personal-data processing subject to applicable Sri Lankan law.
Name, mobile/email, account data, profile photo, provider identity/licence/vehicle/insurance documents, bookings, pickup/destination, location, trip history, ratings, complaints, payment status, communications and technical/device data, as applicable.
Account, booking/matching, trip operation, payment, customer care, safety, fraud prevention, complaints, service improvement, legal compliance and protection of users/company.
Location may be used for matching, pickup, navigation, live tracking, safety and trip records; device permissions may be required.
Relevant trip data may be shared with passenger/provider. Data may also be shared with payment, map, cloud, communications, support, insurance, professional, regulatory or law-enforcement parties where lawful and necessary.
Collect only reasonably necessary data and apply reasonable technical and organisational safeguards.
Retain data only as reasonably necessary for stated purposes, safety, fraud, accounting, disputes and legal obligations, subject to the company's retention schedule.
Users may contact Yango regarding applicable data-subject rights, including correction or deletion where legally applicable; some data may need lawful retention.
Where marketing communications are sent, Yango should use applicable notice/consent and opt-out mechanisms.
Use appropriate contractual and legal safeguards for external processors, including where applicable cross-border processing.
Privacy/Data Protection: customercare@yango.lk | Customer Care: 075 944 3012.
